Lessons Learned Applying KPI’s on Large Infrastructure Projects

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Rob Miraglia 
· July 24, 2021

Key Performance Indicators are becoming increasingly popular on complex project and often form part of a contract performance or bonus framework.

 The intention is to drive positive behaviors with a focus on achieving meaningful outcomes against the project objectives. It’s not just focused on the “what” to achieve, but also the “how” did we get there.

 This requires a carefully structured performance framework that is agreed prior to contract sign off and system to capture and measure data.

 This presentation will focus on lessons learned applying KPI’s for a complex infrastructure project with very different results between two major contract packages.

What were the main outtakes and how to improve the application of KPI’s within the specific package context.

Rob Miraglia 

Director for R1-Projects

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