100% Risk-Free Money-Back Guarantee
GBRI is so confident in the material we offer that we are happy to offer a 100% money-back guarantee on our CE and exam prep packages! To learn more about applicable conditions please see below. To submit a money-back request form click here. If you are wanting to learn more about our general refund policy please click here.
Please note, if you are submitting a money-back guarantee form, our general refund policy terms will not apply to your request.
CE Memberships:
Silver Membership/15 Hour On-Demand Package – This package was specifically designed to meet the CE needs of a LEED Green Associate and will give you access to 15 total CE hours with 3 LEED specific hours. Users must complete all presentations and pass all associated quizzes in order to receive the required CE hours. If you have previously completed any of the courses in your account you will need to contact GBRI to receive access to additional courses. Retaking a course that has been used for a previous reporting period will not count for CE credit and will void the money back guarantee.
Gold Membership/30 Hour On-Demand Package – This package was specifically designed to meet the CE needs of a LEED AP and will give you access to 30 total CE hours with 6 LEED specific hours. It is the users responsibility to select the correct specialty (BD+C, ID+C, O+M, HOMES, ND) when signing up so that the CE hours available to you meet your CE needs. Signing up for a package that does not match your specialty will void the money back guarantee. Users must complete all presentations and pass all associated quizzes in order to receive the required CE hours. If you have previously completed any of the courses in your account you will need to contact GBRI to receive access to additional courses. Retaking a course that has been used for a previous reporting period will not count for CE credit and will void the money back guarantee.
Platinum Membership/Learning Hub Subscription – This package provides you with access to 200+ CE hours, including LEED & WELL specific hours. This is not a pre-made package and allows users to pick and choose the courses in which they take. It is the users responsibility to ensure all LEED specific and LEED general hour requirements are met. If you would like a recommend list of courses to take or if you would like GBRI to verify you have met your CE needs you will need to contact us prior to your reporting period end date. Failure to have GBRI verify your CE needs have been met prior to your reporting period end date will void the money back guarantee.
Exam Prep Memberships:
LEED Exam Prep – Registrant must complete entire exam preparation package and recommended roadmap as well as successfully pass all mock exams prior to taking the LEED exam. Should all measures be taken as advised and the registrant not pass the exam, GBRI will refund charges for the exam preparation package purchased. Documentation of exam date and score are required. Name on GBRI account and exam documentation must match.
WELL AP Exam Prep – Registrant must complete entire exam preparation package and recommended roadmap as well as successfully pass all mock exams prior to taking the WELL AP exam. Should all measures be taken as advised and the registrant not pass the exam, GBRI will refund charges for the exam preparation package purchased. Documentation of exam date and score are required. Name on GBRI account and exam documentation must match.
