Purchases & Accounts
HOW DO I ACCESS MY COURSES?
All of our courses are delivered via an on demand portal accessible online, 24/7.* If you have already purchased a package, you will receive an email with login information to your personal on demand portal. Your on demand account is accessible here.
*For live online courses, you will receive a separate link with login information to join the live session.
CAN YOU AUTO-REPORT MY CE HOURS?
Yes, we are happy to report your completed audio visual courses to GBCI & AIA. To have us automatically report your CE hours please make sure you have updated your reporting information here. To receive credit for a completed flipbook/article please use the information provided to self-report these credits.
While our courses may qualify for other professional organizations, we are only able to provide auto-reporting to GBCI and AIA at this time.
WHERE CAN I FIND MY GBCI ID NUMBER?
Your GBCI ID number can be found at the top of your USGBC Credentials page. Please note you will not be issued a GBCI ID number until you have earned a LEED credential. If you have a credential and do not see your ID number listed there please contact USGBC for further assistance.
DO YOU OFFER DISCOUNTS?
WHAT IS YOUR REFUND POLICY?
I AM RECEIVING THE MESSAGE THAT MY ACCOUNT IS INACTIVE WHEN TRYING TO ACCESS MY ON-DEMAND PORTAL.
Once a membership has expired you will no longer have access to any paid material. To renew you account you can use the link below:
When renewing please make sure you use the same email address that was previously used on your account.